In the Customer dropdown, select the customer's name.I can help you out with this, can enter a delayed credit so you can use it in the future once your new subscription year allows. Whenever you have follow-up questions about recording prepayment in your QBDT software, you can always leave a reply in this thread. Know that I’m only a few clicks away from you. You can utilize this article that can guide you through the complete details: Use and customize form templates. In case you need to personalize your invoice and add some information you want your clients to see. Your client invoice will now be marked as paid.From the Apply Credits window, select the available credit for your customer and click Done.Open the Invoice you’ve created for your client and click Apply Credits from the top corner.Fill in the needed details to complete the invoice and click the Save & Close button.Click the Customers menu and select Create Invoices.Then, to apply the Prepayment to your client: You can also pull up the A/R Aging Summary report and customize it to that specific client. From the left side, the negative balance means your client has an open balance. To track your client prepayment or over-payment, click the Customers menu from your home screen. Click OK in the pop-up message letting you know that the over-payment will remain in your client's account.In the lower-left corner, select the LEAVE THIS CREDIT TO BE USED LATER then click the Save & Close button.
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